IHG Senior MICE Sales Manager (M/W) - Crowne Plaza Brussels Airport in Brussels, Belgium
As Senior MICE Sales Manager you are
responsible for optimizing sales of the hotel according to the Standards of
Operating. You realize this by connecting with potential customers and
relationship management of existing accounts.
Duties and responsibilities
Collection of data about possible target groups
in the region, by consulting regional/local news media, company registers etc.,
by setting up presentation stands at fairs and company contact days.
Compose tenders, confirm agreed arrangements.
Continue to actively orient on sales
opportunities of the hotel in the region.
Inform actively about what is hot and happening
in the market.
Collect and keep up with the information of
services/ facilities- and goods suppliers in the region aimed at compiling
lasting attractive packages.
Stay up to date about the competing hotels.
Plan visits with existing/ potential clients on
a regular basis, to build trust and win a good productivity.
Be up to date about all marketing programs
Educating and informing contacts about facilities,
amenities, features, prices, and rates based on the presentation folder and
Identification of needs and considerations of
contacts and translate them into a suitable offer.
Informing executive departments about
appointments and details
Solving problems and dealing with complaints in
collaboration with executive departments and initially on / after completion
Maintain close collaboration with the Director
of Sales & Marketing and the F & B Manager to exchange information and
thus to classify Sales activities.
Attend Sales meetings
Keep up track with the client database and,
together with the account and in consultation with the Director of Sales &
Marketing, periodically evaluate contracts.
Detect potential clients; get in touch, and
focusing on scheduling an appointment.
Informing and educating contacts about
facilities, amenities, possibilities and prices, based on presentation folder
and price information.
Arranging a guided visit in the hotel, guide
Identify wishes and considerations of contacts
for the purpose of a tender.
Capturing contacts, visits and visit results.
Keep track of the relationship-file and possibly
Renew contracts periodically and in response to
Be up-to-date about the follow-up of tenders.
Deal with exploratory applications in
collaboration with Crowne Meeting Director.
Identification of needs, make suggestions and
give ideas about the composition, within the sphere of application purpose and
Make appointments and negotiate with companies.
Be up to date and comply the fire-life safety
procedures and standards of your department
according to the green engage standards.
Reports to the Director of Sales & Marketing
Qualifications and requirements
Bachelor’s degree / higher education
qualification / equivalent in Hotel Management/Business Administration.
Preferably 1 year experience within a Sales
Department or experience with Sales activities
Must speak fluent English and either Dutch or
French. Other languages are a plus!
Good communication skills
Requisition ID: BRU000076