IHG Sales & Catering Coordinator - InterContinental Boston in Boston, Massachusetts
Do you see yourself as a Sales and Catering Coordinator ?
What's your passion? Whether you're into sports, shopping or old movies, at IHG we're interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.
InterContinental® Boston is a landmark of luxury overlooking Boston's historic waterfront, named one of the ‘Best Hotels in the World' by Condé Nast Traveler magazine. Featuring 424 luxurious ultra-modern accommodations with distinctive style and breathtaking waterfront or downtown city views, a full service spa and fitness club, 32,000 square feet of premier meeting and event space, and an array of restaurants and bars influenced by a variety of international flavors. All of these features paired with our impeccable service has made InterContinental® Boston the city's most captivating Forbes Four-Star, 4 Diamond AAA rated hotel experience.
DUTIES & RESPONSIBILITIES:
Respond to client calls and special requestsand obtain final details, dates, times, and hotel room and meeting roomrequirements. Regularly follow-upwith clients and maintain accurate and updated information.
Perform administrative duties such as typingproposals, letters, contracts, etc.Collect data, update data-bases, and complete departmental monthlyreports.
Resolverequests and/or complaints to the satisfaction of the guest; informsupervisor of major problems, complaints, disturbances or dissatisfiedclients.
Promote team work and quality service throughdaily communication and coordination with other departments. Coordinate details with other departmentssuch as VIP amenities, special requests, or other service needs or specialhandling.
May coordinate outside vendor services needs(floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-uprequirements meet client needs.
Perform other duties as assigned (guest roomtours, property tours, special guest requests, maintaining calendars,answering phones and routing to appropriate sales staff, handling of mail,faxes, etc.)
Requirements include a High School diploma or equivalent plus 1 year experience in a Sales/Catering office or related field. Some College is preferred. You must be able to type at least 50 wpm; proficient computer skills (generate correspondence, reports, etc). Communication skills are utilized significant
amount of time when interacting with clients and guests. You may be required to work nights, weekends, and/or holidays.
In return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.
IHG is an equal opportunity employer Minorities / Females / Disabled / Veterans
Job: Hotel General Management
Requisition ID: R133797