IHG Food & Beverage Associate - Holiday Inn & Suites Bengaluru Whitefield in Bengaluru, India
Understand daily budgets for APC /Covers and
sales for venue and achieve them through upselling and suggestive selling.
Be well versed with billing procedures in
each shift as per POS rights allocated, immediately report discrepancy to
manager on shift.
collect all general requisitions and food and beverage requisitions as per
equipment care &soiled equipment clearance plan and strive for zero
promotional activities / eventsand follow the plan.
OS&E inventory is monitored for pilferage.
fully understand and adhere to the Departmental Operations
compliance with all policies, procedures, standards and aiming at exceeding guest
pre and post shift duties allocated by the team leader.
maintain a good rapport and working relationships with associates in the venue
and all other departments.
attend and contribute to all associate meetings and other related activities.
section and table set-ups are complete as per duties assigned. Oversee that
dining area and servicing equipment are always clean, well maintained and meet
all hygiene, health and safety regulations.
attend all training sessions organized by the Venue Manager or Training
• Be a
buddy to all new joining associates and assist them in understanding restaurant
operations under guidance of a team leader / manager.
well versed with pre –opening OS&E and ensure team is trained on same for
cost and assist in carrying out quarterly, bi-yearly, yearly inventory of
have a complete understanding of the Hotel’s associate handbook and adhere to
the regulation contained within.
maintain a high standard of personal appearance and hygiene at all times
ownership of delivering guest experience with continuous improvement.
100% completion of mandatory E-learning trainings.
our winning ways, values with all team members.
and practical knowledge of service terminology and of various international
of kitchen terminology, including ingredients and methods of preparation.
complete operational knowledge of restaurant equipment.
handle guest enquiries in a courteous and efficient manner.
cost saving and profit enhancing measures and monitor operating supplies to
reduce spoilage and wastage.
have a complete understanding of the Hotel’s Policies relating to Fire,
Hygiene, Health and Safety and adhere to same.
Follow control procedures to minimise errors and
well versed and knowledgeable of Crowne Plaza Fire and Evacuation procedures as
well as health and safety requirements in the Workplace. Ensure Associates are
aware of their duty of care as determined by legislation and that they maintain
all risk management trainings are done in line with IHG standards.
Deliver a consistent branded guest experience
through the full implementation of Crowne Plaza brand standards within the
hotel by the opening date.
To see that all back of house restaurant areas are
cleaned and equipment stored before the end of day’s trade ,all repair
College diploma/ degree in Hotel Management,
1year experience in similar position is preferred. Must be able to speak local
language(s) and have a positive attitude.
Job: Conference & Banqueting Services
Requisition ID: BEN000455