IHG Director of Sales - Holiday Inn & Suites Bengaluru Whitefield in Bengaluru, India

Description:

Financial returns:

·

Achieve budgeted revenues and

personal/team sales goals and maximise profitability. Participate in the

preparation of the annual departmental operating budget, the hotel marketing

plan and business plan, and financial plans.

·

Create and implement sales

plans that drive measurable incremental occupancy, increase average rates,

increase volume, food and beverage and banquet sales.

·

Produce

monthly reports and sales forecasts to analyse current/potential market and

sales trends, coordinate activities to increase revenue and market share and

monitor performance to ensure actual sales meet or exceed established revenue

plan.

People:

·

Manage day-to-day sales

activities, plan and assign work, and establish performance and development

goals for team members. Provide mentoring, coaching and regular feedback to

help manage conflict, improve team member performance, and recognise good performance.

·

Educate and train sales team

that is responsible for developing new accounts, maintaining existing accounts,

and implementing sales strategies. Ensure staff is properly trained and has the

tools and equipment to carry out job duties.

·

Work with

other department managers to ensure proper staffing levels based on guest

volume.

Guest experience:

·

Provide guests with information

(example: loyalty programmes, area attractions, restaurants, facility

information) to enhance guest experience.

·

Develop and maintain

relationships with key clients and outside contacts in order to produce group

and/or convention business, to include room sales, food & beverage sales,

and catering/banquet services.

·

Schedule conventions and/or

business group activities at the hotel and coordinate with other hotel-level

departments to facilitate services agreed upon by the sales office and

prospective clients.

Responsible business:

·

Identify operational problems

that reduce the effectiveness of marketing activities and overall hotel sales

performance and work with appropriate department on solutions.

·

Develop awareness and

reputation of the hotel and the brand in the local community.

·

Perform other duties as

assigned. May also serve as manager on duty.

Qualifications

Bachelor’s

degree / higher education qualification / equivalent in marketing or related

field, and two to four years of experience in a hospitality or hotel sales and

marketing setting with direct supervisory experience over a sales team, or an

equivalent combination of education and work experience

Job: Sales

Location: India-Bengaluru

Requisition ID: BEN000474