IHG Director of Sales - Holiday Inn & Suites Bengaluru Whitefield in Bengaluru, India
Achieve budgeted revenues and
personal/team sales goals and maximise profitability. Participate in the
preparation of the annual departmental operating budget, the hotel marketing
plan and business plan, and financial plans.
Create and implement sales
plans that drive measurable incremental occupancy, increase average rates,
increase volume, food and beverage and banquet sales.
monthly reports and sales forecasts to analyse current/potential market and
sales trends, coordinate activities to increase revenue and market share and
monitor performance to ensure actual sales meet or exceed established revenue
Manage day-to-day sales
activities, plan and assign work, and establish performance and development
goals for team members. Provide mentoring, coaching and regular feedback to
help manage conflict, improve team member performance, and recognise good performance.
Educate and train sales team
that is responsible for developing new accounts, maintaining existing accounts,
and implementing sales strategies. Ensure staff is properly trained and has the
tools and equipment to carry out job duties.
other department managers to ensure proper staffing levels based on guest
Provide guests with information
(example: loyalty programmes, area attractions, restaurants, facility
information) to enhance guest experience.
Develop and maintain
relationships with key clients and outside contacts in order to produce group
and/or convention business, to include room sales, food & beverage sales,
and catering/banquet services.
Schedule conventions and/or
business group activities at the hotel and coordinate with other hotel-level
departments to facilitate services agreed upon by the sales office and
Identify operational problems
that reduce the effectiveness of marketing activities and overall hotel sales
performance and work with appropriate department on solutions.
Develop awareness and
reputation of the hotel and the brand in the local community.
Perform other duties as
assigned. May also serve as manager on duty.
degree / higher education qualification / equivalent in marketing or related
field, and two to four years of experience in a hospitality or hotel sales and
marketing setting with direct supervisory experience over a sales team, or an
equivalent combination of education and work experience
Requisition ID: BEN000474