IHG Quality & Continuous Improvement Manager - InterContinental Bandung Dago Pakar in Bandung, Indonesia


What's your passion ? Whether you're into swimming, running or fishing at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.

At Intercontinental Hotels & Resorts, our role is to put the glamour into international travel.That's where you come in. When you're part of the InterContinental Hotels & Resorts brand , you're more than just a job title.

At the InterContinental Hotels & Resorts, we look for people who are charming, confident, and internationally-minded, people who know what it takes to exceed guest expectations.

Join our energetic and enthusiastic team at InterContinental Bandung Dago Pakar as Quality & Continuous Improvement Manager. You'll have ambition, talent and obviously, some key skills. Because, for this vital role, we're looking for someone who :

  • Indonesian citizen

  • At least 2 years of experience in hotel operation, or an equivalent combination of education

  • Must have prior managerial experience in managing a large team

  • Good understanding of English

  • Strong inter-personal skills with excellent ability to manage quality improvement program

  • Excellent communication skills, both written and spoken

  • Detailed and meticulous, with expectation towards quality delivery.

  • Good communication skills

In return for your hard work, you can look forward to a highly competitive salary and benefits package-including :

  • 5 days work week

  • Annual festive allowance

  • Duty Meal

  • Uniforms/laundry services

  • Employee recreational activity

  • Learning and development opportunity

  • Special Employee rate at all IHG Hotels worldwide

Reporting to the General Manager you'll oversee and direct all aspects of overall Quality & Continuous Improvement in operation departments.

Working with your team, you will be implementing and controlling standard operational procedures that provide safety, security and emergency procedures and environmental procedures whilst maintaining IHG Brand Standards.

What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.


Ideally, you'll have a minimum of 2 years at a Managerial level in a Quality & Continuous Improvement or Operation department. You will also have an excellent ability to manage & controlling

standard operational procedures that provide safety, security and

emergency procedures and environmental procedures whilst maintaining IHG Brand Standards.

In return, we'll give you a competitive benefits package including salary, discounted accommodation world wide and the opportunity to progress your career with IHG. You'll have the chance to work with a great team of people, and most importantly, we'll give you Room to be yourself.

So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG.

To find out more about us or any other jobs with IHG please look at careers at http://www.ihg.com/careers .ihg.com

Job: Quality & Guest Experience

Location: Indonesia-Bandung

Requisition ID: BAN001272