IHG Assistant Front Office Manager - InterContinental Bandung Dago Pakar in Bandung, Indonesia

Description:

What's your passion ? Whether you're into swimming, running or fishing at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.

At Intercontinental Hotels & Resorts, our role is to put the glamour into international travel.That's where you come in. When you're part of the InterContinental Hotels & Resorts brand , you're more than just a job title.

At the InterContinental Hotels & Resorts, we look for people who are charming, confident, and internationally-minded, people who know what it takes to exceed guest expectations.

Join our energetic and enthusiastic team at InterContinental Bandung Dago Pakar as Assistant Front Office Manager. You'll have ambition, talent and obviously, some key skills. Because, for this vital role, we're looking for someone who :

  • Indonesian citizen

  • At least 2 years of of related training experience, or an equivalent

combination of education and experience.

  • Must have prior supervisory experience in managing a large team

  • Good understanding of English

  • Strong inter-personal skills with excellent ability to manage employee productivity

  • Excellent communication skills, both written and spoken

  • Detailed and meticulous, with expectation towards quality delivery.

  • Communication skills are utilized a significant

amount of time when interacting with others; demonstrated ability to interact

with guests, employees and third parties that reflects highly on the hotel, the

brand and the Company

  • Problem solving,

reasoning, motivating, organizational and training abilities are used

often.

In return for your hard work, you can look forward to a highly competitive salary and benefits package-including :

  • 5 days work week

  • Annual festive allowance

  • Duty Meal

  • Uniforms/laundry services

  • Employee recreational activity

  • Learning and development opportunity

  • Special Employee rate at all IHG Hotels worldwide

Reporting to the Front Office Manager you'll oversee and direct all aspects of overall front office daily operations.

Working with your team, you will ensure guests receive prompt, professional

attention and personal recognition.

Ensure guests are greeted upon arrival.

Respond appropriately to guest complaints. Implement appropriate service recovery

gestures in order to ensure total guest satisfaction

What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.

And because the InterContinental Hotels & Resorts brand belongs to the IHG family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world around the world.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com.

Qualifications

Ideally, you'll have a minimum of 2 years in Front Office operations in a large full-service,

luxury, resort, or major flagship hotel with an extensive range of facilities

and services. You will also have an excellent ability to manage employee productivity, promote teamwork and quality service through daily communication and coordination

with other departments.

In return, we'll give you a competitive benefits package including salary, discounted accommodation world wide and the opportunity to progress your career with IHG. You'll have the chance to work with a great team of people, and most importantly, we'll give you Room to be yourself.

So what's your passion? Please apply on-line and tell us how you can bring your individual skills to IHG.

To find out more about us or any other jobs with IHG please look at careers at http://www.ihg.com/careers .ihg.com

Job: Front Office Management

Location: Indonesia-Bandung

Requisition ID: BAN001275