IHG Room Attendant - Intercontinental Stephen F Austin in Austin, Texas

Description:

Do you see yourself as a Room Attendant?

What's your passion? Whether you're into tennis, shopping or

karaoke, at IHG we're interested in YOU. At IHG we employ people who

apply the same amount of care and passion to their jobs as they do their

hobbies - people who put our guests at the heart of everything they do.

And we're looking for more people like this to join our friendly and

professional team.

FINANCIAL RETURNS

  • Notify supervisor when service is complete so rooms may be sold oroccupied. Report any room unable to be serviced to supervisor accordingto established procedures.

  • Report to supervisor needed repairs or unsafe conditions.

  • Monitor and control supplies and amenities, and minimize wastewithin all areas of housekeeping.

PEOPLE

  • Promote teamwork and quality service through daily communicationand coordination with other departments.

GUEST EXPERIENCE

  • Respond to guest complaints, special requests and ensurecorrective action is taken to achieve complete guest satisfaction.

  • Report, turn in, and/or log all lost and found items according toestablished procedures.

RESPONSIBLE BUSINESS

  • Clean and service assigned rooms or areas according to establishedstandards and procedures including making beds, dusting, vacuuming, cleaningand sanitizing bathrooms, removing trash, etc. May include cleaning of kitchenarea, room refrigerator, coffee maker, cups, glasses, silverware, etc.

  • May regularly assist with deep cleaning projects.

  • May assist with other duties as assigned.

  • May have turndown duties.

Qualifications

Requirements include

basic reading, writing and math skills and some housekeeping experience

is preferred. You may be required to work nights, weekends, and/or

holidays. This job requires ability to perform the following: carrying

or lifting items weighing up to 50 pounds and pushing and/or pulling

approximately 200 pounds, frequently standing up and moving about the

facility, frequently handling objects and equipment to maintain the

facility, frequently bending, stooping and kneeling.

In return we'll give you a competitive financial and benefits

package which includes free shift meals, healthcare support, dental,

vision, disability and life insurance support, and a matching 401k

plan. Hotel discounts worldwide are available as well as access to a

wide variety of discount programs and the chance to work with a great

team of people. Most importantly, we'll give you the room to be

yourself.

So what's your passion? Please get in touch and tell us more about yourself by clicking "Apply Online".

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Job: General Housekeeping

Location: TX-Austin

Requisition ID: R128229