IHG Outlets Manager - Holiday Inn Abu Dhabi in Abu Dhabi, United Arab Emirates
At Holiday Inn Hotels & Resorts ourjob is to bring the joy of travel to everyone. That s where you come in.When you re part of the Holiday Inn Hotels & Resorts brand you re more thanjust a job title.
At Holiday Inn we look for people who arefriendly, welcoming and full of life; people who are always finding ways tomake every guest s experience an enjoyable one.
Holiday Inn is the first of its brand in AbuDhabi featuring 203 modern and stylish rooms, wide variety of food &beverage outlets - Indulge in a variety of International flavors at the Silk Route Cafe and for alively night out, hit the Thirty 1st Bar & Lounge with amazing views of theAbu Dhabi skyline or visit Hubbly Bubbly, our Shisha cafe for a traditionalArabic experience under the stars. For Sushi lovers, SushiSan offers the Sushias it should be. Grab a Starbucks coffee and pastry to go from Stay Fresh Cafeor enjoy it in our lobby with an outdoor and all in addition to meeting roomsand banqueting facilities. The hotel is a kilometer away from AbuDhabi National Exhibition Centre (ADNEC), very close to the diplomatic enclave.The hotel's fitness facilities are located at the top floor, and offer greatviews of the city. Besides a well equipped fitness room, there is a pool, andthree massage rooms.
Join us as an Outlets Manager and supportour dynamic Food & Beverage Team at the Holiday Inn Abu Dhabi.
As an OutletsManager, you will manage the efficient operation of the All Day DiningRestaurant, the Room Service and the Stay Fresh Lobby Lounge through customerfocused service delivery.
Underthe guidance of the F&B Manager you will lead a team of 17 F&B colleaguesto ensure customer service at its best. You will be responsible for maximizing revenueopportunities in all three Outlets, serving all food and beverages in line withthe hotel brand standards and HACCP requirements.
It is required to maintainoverall levels of courtesy, service and cleanliness.
Youwill be responsible for managing and motivating your team and will be requiredto ensure that all colleagues within your outlets are adequately trained anddeveloped in line with the company policy.
The Outlets Manager will actively guide and direct thewhole team to ensure consistency of brand standards and a high level ofperformance and service delivery. You will be able tounderstand, analyze and interpret the outlets Profit & Loss data. Youwill work closely with the F&B Leadership team to enhance the overallF&B experience for guests. You are also required to anticipate marketchanges, review operations when necessary and conduct competitor analysis aswell as industry trends. You will handle guests complaints in a professionalmanner and ensure great customer experience.
You llhave ambition, talent and obviously, willingness to learn. Because, for thisvital role, we re looking for someone who can initiate, drive and executeall Restaurant activities that will increase and maintain our GuestLove and Guest Experience.
Youhave demonstrated leadership experience in an All Day Dining restaurant oryou're a strong experienced Asst. Manager and ready to take the nextstep. The candidate must have 4-5 star hotel experience in F&Boperation and experience in leading and developing a team. Highattention to detail is required and you need to be driven to achieve desiredresults through the key performance indicators associated with guest andcolleague satisfaction.
Ultimately,you will be able to demonstrate excellent written and verbal communication inEnglish. You will be a self-starter and you will be able todemonstrate understanding of the business and link the business environment toIHG commitments; You are adaptable and flexible with the ability to buildrelationships in a multi-cultural environment and gain trust and support ofteam members and senior managers.
Youwill have exceptional planning, organizing and delegating skills and you willhave the ability to exhibit strong decision making skills to deliver brandservice standards resulting in highest guest satisfaction. You willpossess a high level of integrity to lead by example and gain respect of peersand colleagues.
You need to be people and service oriented and highly passionate about your jobwith a great level of confidence. The right candidate portrays a professionalimage at all times and posses strong multi tasking and admin skills.
Inreturn for your hard work, you can look forward to a highly competitive salaryand benefits package. What s more, because your career will be as unique as youare, we ll give you all the tailored support you need to make a great start, beinvolved and grow.
Andbecause the Holiday Inn Hotels & Resorts brand belongs to the IHG familyof brands, you ll also benefit from all of the opportunities that come frombeing part of a successful, global hospitality company with over 5,000 hotelsin over 100 countries around the world.
Sowhoever you are, whatever you love doing, bring your passion to Holiday Inn andIHG and we ll make sure you ll have Room to be yourself. Find out more aboutjoining us today by going to careers.ihg .com
We are an equalopportunity employer.
Location: United Arab Emirates-Abu Dhabi
Requisition ID: ABU004081